top of page
For any inquiries or assistance, our customer care team is here to help.
You can email us at info@wyldehavenco.com
FAQ
How can I track my order?
If you want to track your order, simply log into your account and go to the order history section. From there, you can find the tracking information for your shipment.
What are the available delivery options?
Every piece is printed to order. Most UK orders are dispatched within a few working days and arrive 2–5 working days after dispatch. Delivery is free on UK orders over £15. See the Shipping Policy for full details.
How do I initiate a return?
If your order arrives damaged, faulty or misprinted, email info@wyldehavenco.com within 30 days with your order number and a photo. See the Returns Policy for full details.
How can I get in touch with your couriers?
Our couriers can be contacted directly through the contact information provided in the shipping confirmation email. If you have any issues with the delivery, feel free to reach out to us and we will assist you with the communication.
Do you offer international delivery?
Not yet. I currently ship to UK addresses only, but international delivery is coming soon.
What is your returns policy?
Damaged, faulty or misprinted items are replaced or refunded free of charge. You can also cancel any order within 14 days of delivery under UK law. See the Returns Policy for full details.
bottom of page